| Course Content |
Duration (No of Class) |
| Advanced Communication |
Extempore and Group discussion. Email drafting, Business correspondence. Avoiding spelling mistakes and mispronunciations. Letter writing practice. |
2 |
| |
| Advanced Emotional Intelligence |
Self-Awareness |
1 |
| Self-Management |
| Self-Motivation |
| Handling Reactions |
| |
| Time Management Skills |
Define Goals |
1 |
| Eliminate Unnecessary Stuff |
| Handling Meetings |
| Managing Your Habits |
| Managing E-mails |
| |
| Anger Management Skills |
Definition of Anger |
1 |
| Aggression Cycle |
| Controlling Anger |
| Assertive Communication |
| Cognitive Behaviour Therapy |
| Responding to Conflicts |
| Managing Confrontations |
| Apologising & Forgiveness |
| |
| Memory Skills |
How Does the Brain Remember Data? |
1 |
| Advantage of Metacognitive Techniques |
| How to Remember People and Faces |
| How to Invent Your Own Mnemonic Devices |
| |
| Assertiveness Skills |
What is Assertiveness? |
1 |
| How to Criticise? |
| How to Deal with Emotions? |
| How to Request? |
| How to Praise? |
| How to Disagree? |
| |
| Decision Making |
What is Decision Making? |
1 |
| How to Choose Actions |
| How to Analyse the Impact of Your Actions |
| How to Decide in Groups |
| What are the Principles of Decision Making? |
| |
| Issues, Crisis and Stakeholder Management |
Stakeholder Analysis Model |
2 |
| CRISIS MANAGEMENT PLAN |
| COMMUNICATION CHANNELS |
| CRISIS RESPONSE |
| REPUTATION REPAIR AND BEHAVIORAL INTENTIONS |
| |
| Public Speaking and Communication Abilities |
The Importance of Public Speaking |
2 |
| Strategies for Becoming a Better Speaker |
| Appropriate Planning |
| Engage With Your Audience |
| Pay Attention to Body Language |
| Think Positively |
| Cope With Nerves |
| |
| Brand Identity and Strategy |
Introduction to branding: Segmentation. |
1 |
| DEFINING THE VALUE |
| BRAND MARKS AND VISUAL EXPRESSIONS |
| |
| Visual Communication |
Explore and Represent Ideas |
2 |
| Visual Communication Design Practices |
| Present and Perform |
| Respond and Interpret |
| |
| Activities & Presentations |
Presentation on the Learning Outcome & Various Activities |
1 |